Residential service map

One home.
Nine ways to understand it.

Start with the decision you are facing—not a product name. Every instruction is handled personally, quoted before you commit and scaled to the depth the property actually needs.

Find your starting point
  1. A
    Before or just after you buyKnow what you are taking on.
  2. B
    When something feels wrongUnderstand the cause before paying for the cure.
  3. C
    While decisions and work happenKeep judgement in the room.

  • AssocRICS

    Associate Member, RICS

  • MCIOB

    Chartered Construction Manager

  • Regulated by RICS

    Rules of Conduct apply

  • Fully insured

    Professional indemnity insurance

  • ICO registered

    Data protection registered

  • A decade in industry

    Contracting, surveying and claims

Choose by building, not budget

How deep should the survey go?

LEVEL 2 / HOME SURVEY

Most conventional homes

Condition ratings, defect advice and matters to raise before exchange—the right middle depth for most purchases.

Explore Level 2

Complete register

The same building.
A different question.

A
Before or just after you buy

Know what you are taking on.

Three survey depths for existing homes, plus a dedicated completion check for a new one.

  1. A.01

    Home Survey Level 1

    A concise condition overview for conventional, modern homes that appear to be in reasonable condition — clear ratings without unnecessary depth.

  2. A.02

    Home Survey Level 2

    The right survey for most homes — condition ratings, plain-English defect advice and matters to raise before exchange, delivered to the RICS Home Survey Standard.

  3. A.03

    Home Survey Level 3

    The deepest home survey for older, altered, unusual or visibly defective property — with construction, consequences and repair options explained.

  4. A.04

    New-build snagging

    A methodical inspection and photographed defect schedule before completion, after handover or ahead of the warranty deadline.

B
When something feels wrong

Understand the cause before paying for the cure.

Focused evidence for a building problem or property-damage claim, independent of anyone selling the repair.

  1. B.01

    Defect investigations

    Cause-first diagnosis of damp, cracking and structural movement — so you fix the actual problem once, instead of paying for guesswork.

  2. B.02

    Insurance claim reports

    Independent scoping and technical reports for property damage claims — evidence your insurer, loss adjuster or the Ombudsman can be held to.

C
While decisions and work happen

Keep judgement in the room.

Proportionate advice, staged inspection and project oversight when the risk sits in what happens next.

  1. C.01

    Reinstatement management

    Someone in your corner while your home is rebuilt after fire, flood or escape of water — scope, contractors, quality and sign-off, managed end to end.

  2. C.02

    Extension & renovation oversight

    Independent inspections at the stages that matter during your extension or renovation — catching problems while they are still cheap to put right.

  3. C.03

    Building advice sessions

    A focused call or site visit when you need an experienced answer, but not a full survey or formal report.

Interactive decision path

Start with the moment you are in.

Two relevant questions, then a sensible starting point. Nothing is stored or sent. The final recommendation is checked against the actual property before you instruct.

01 What is happening?

Useful additions

Sometimes the evidence needs another format.

  • 01360° property record

    An immersive, dated record before work, occupation or repair.

  • 02Measured sketch plans

    Clear spatial records for planning work and understanding scope.

  • 03Schedule of condition

    Photographic evidence before tenancies, neighbouring work or disruption.

  • 04Second opinion

    An independent reading of a report, quotation or proposed repair.

Common questions

Choose with confidence before you instruct.

Which Home Survey level do I need?

Level 1 suits a straightforward, modern home that appears to be in good condition. Level 2 is the right middle depth for most conventional homes. Level 3 is for older, altered, unusual or visibly defective property. Send the address and listing first—the recommendation is confirmed before you instruct.

How much does a survey or report cost?

Fees reflect the property and the question: size, age, construction, condition, location and the depth of output required. Send the address and a few details and you will receive a fixed quote, normally the same working day, with no obligation.

Does a Home Survey include a valuation?

The home surveys are offered in survey-only format, keeping the advice focused on the building. A mortgage lender commissions its valuation separately. If you need a market or reinstatement valuation, say so at enquiry stage and you will be directed appropriately.

What is the difference between snagging and a Home Survey?

Snagging checks a newly completed property against reasonable workmanship and completion standards. A Home Survey assesses the condition, risks and repair implications of an existing property for a buyer.

How quickly can you inspect and report?

Availability is normally within one to two weeks, subject to access. Home Survey reports usually follow within three to seven working days depending on level; investigations and project reports vary with complexity. A realistic date is confirmed with the quote.

Are you regulated and insured?

Yes. Surveyology practises under RICS regulation and the RICS Rules of Conduct, with professional indemnity insurance and a published complaints procedure. Jarelle Mills is an AssocRICS surveyor and Chartered Construction Manager (MCIOB).

End of sectionNext decision / 01

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